Comments on: SEO and Investment on Customer Service

By: Jon

Jon — Wed, 14 Oct 2009 11:16:23 +0000

It is very hard to find an seo company that works well for you and specialises in your niche. As said previously, when an seo company grows, they tend to take on too much business and loose their quality. Any decent seo company is growing but the one’s that are really good will always concentrate on the long term quality. If you are thinking of hiring someone, always seek personal recomendations!

By: Eliza

Eliza — Sat, 01 Aug 2009 15:37:49 +0000

I am glad that landed on your blog. I found already a lot of interesting information and links, so hold on!

By: Zizinya

Zizinya — Tue, 21 Jul 2009 19:43:08 +0000

The problem is that many businesses tend to rest on their laurels once the seo has been implemented and traffic has ramped up. The bottom line is to increase your bottom line – and the only way to do so is to keep and add to the customers you have with stellar customer service.

By: didi

didi — Wed, 08 Jul 2009 08:23:32 +0000

nice post..

By: Adirec Torytski

Adirec Torytski — Wed, 08 Jul 2009 08:23:10 +0000

Many people are aware of the SEO requirements but forget being able to back up their increased popularity with service. Customer service still has to be the number 1 priority for any business.

What is the point of having great customer access but not being able to keep customer satisfaction up. Soon the word spreads and eventually all the work that was done to improve sites and customer flow is wasted with negative reports and in the end the inability to offer what is supposed to be provided.

I have also had many experiences with those big businesses that have great rankings and get a huge amount of traffic and enquiries and them then being unable to deal with the inflow. The ones that are the most annoying are the ones who offer great customer satisfaction in these not free phone calls and promises to deal with any concerns and then in the end.nothing actually happens requiring you to call back and pay again.

In the end there doesn’t seem to be any culpability on behalf of these big businesses they just seem to rely on one time customers and if that is the way they do business they should loose their rankings just based on these facts and therefore get less customers altogether!!

Wow, that is off my chest!

By: Calvin Klein

Calvin Klein — Thu, 02 Jul 2009 06:02:48 +0000

Yes i agree everything is inter related ans i am sure if we put in a lot of efforts then i am sure that it will be a good respect for the customer and we will surely get respect in return.

By: Guest

Guest — Mon, 22 Jun 2009 17:09:21 +0000

One depends on the other … they are inter connected

By: Bob Whitehurst

Bob Whitehurst — Sun, 21 Jun 2009 08:43:48 +0000

I’m always a little skeptical of automated tools. I’ve seen a lot of people that claim various products work. However, when I look them up 95% of the time I find that they are just scams.

Bob Whitehurst

By: Jason

Jason — Thu, 18 Jun 2009 09:09:30 +0000

There are many who provide services good services but their customer services i bad. While many people are not that good in providing services but are very good in customer services. No matter if ur not that good service provider and if handle customer very well then you will definitely retain the customer.

By: Guest

Guest — Thu, 18 Jun 2009 07:20:14 +0000

To me, it’s eBay.

NO customer service at all. You can’t reach them except through cheesy online chat with reps who give a …. It’s ridiculous. I got e.g. scammed by somebody selling the same kind of cell phone to 5 people at the same day and not delivering it. Forget about eBay investigating the obvious fraud. Nothing. They suggested that I sue the guy myself and all they delivered was a fake phone number, not even an address. And the guy still has his account and does the same scams and collects negative feedback…

Every company which doesn’t take phone calls to listen to their customers is a bad company to me.